Keolis employees dedicate volunteer time to clean up Natick station

Beautification effort a part of the company’s Earth Month activities BOSTON – April 26, 2017 – Employees at Keolis Commuter Services (Keolis), operator of the MBTA’s Commuter Rail system, volunteered last week to help clean up and provide minor repairs to the West Natick Commuter Rail station. Along the Framingham/Worcester line, the clean up is […]

KEOLIS COMMUTER SERVICES AND MBTA ANNOUNCE NEW TICKETING OPTION FOR MARATHON MONDAY

Unlimited Framingham/Worcester travel with All-day Marathon Pass made available for the first time BOSTON – April 10, 2017 – Customer Service teams at Keolis Commuter Services and the MBTA have teamed up to provide marathon fans with a new convenient ticketing option to view the famed Marathon at multiple locations along the course. A $20 […]

Advisory: This Weekend For Framingham/Worcester Line Customers, Bus Shuttles Will Operate Between Wellesley Farms to South Station

Construction projects underway to improve service BOSTON, MA – March 29, 2017 – As Keolis Commuter Services, operator of the MBTA Commuter Rail, make improvements to the Framingham/Worcester Line, necessary construction work will mean that this weekend service between Wellesley Farms and South Station will be provided on bus shuttles beginning Friday, March 31, at […]

MBTA Commuter Rail operating at “Blue” Level of Service on March 14

Keolis implements Severe Weather Alert System to notify passengers of modifications to service Editor’s Note: Links to winter prep video below BOSTON, MA – March 13, 2017 – Keolis Commuter Services, operator of the MBTA Commuter Rail, announced today  that it will be operating at  “Blue” level of service for Tuesday, March 14. This means […]

KEOLIS PREPARING FOR HEAVY RIDERSHIP

Passengers are encouraged to utilize outlying stations with ample parking and pre-PM Rush Hour trains to return home February 7, 2017– BOSTON, MA – Keolis Commuter Services, operator of the MBTA Commuter Rail, is reminding passengers to anticipate heavy ridership and the potential for delays. Passengers are encouraged to purchase their round-trip tickets ahead of […]

KEOLIS AWARDED $40 MILLION CONTRACT TO PROVIDE PARKING MANAGEMENT SERVICES IN NORTHWESTERN FRANCE

Through EFFIA subsidiary, Keolis to implement innovative parking technologies and upgrades, doubling capacity and implementing new customer care center for city of Saint-Malo PARIS – January 6, 2017 –  Keolis, a global provider of multi-modal public transportation solutions, announced today that its parking facility management subsidiary has been awarded the contract valued at $40 million […]

MBTA COMMUTER RAIL AND SEVERE WEATHER

December 29, 2016 Update from Keolis Commuter Services Based upon current weather forecasts, Keolis expects the MBTA Commuter Rail system to operate on NORMAL schedules on both Thursday, December 29th and Friday, December 30th. Actions being taken to ensure the reliability of the network and the safety of passengers during upcoming inclement weather: Crews moved […]

PASSENGER EXPERIENCE IMPROVES SIGNIFICANTLY ON MBTA COMMUTER RAIL’S WORCESTER LINE, AS KEOLIS IMPLEMENTS NEW STRATEGIES TO DRIVE PERFORMANCE AND IMPROVE CUSTOMER SERVICE

The number of trains arriving on time improves by 48% over seven weeks with line frequently running at 100% during morning peak periods when ridership is highest  BOSTON, MA – December 22, 2016 – Keolis Commuter Services’ plan for improving service on MBTA Commuter Rail’s Worcester/Framingham Line is delivering strong results, as the number of […]

KEOLIS MAKING PREPARATIONS TO ENSURE NORMAL COMMUTER RAIL OPERATIONS DURING EXTREME COLD

Keolis Making Preparations to Ensure Normal Commuter Rail Operations During Extreme Cold  BOSTON, MA – December 15, 2016 – With bitter cold temperatures expected throughout the region, Keolis Commuter Services is making preparations now to ensure normal operations for the MBTA Commuter Rail system over the next few days. “Our number one goal is to […]

“ALL ABOARD FOR THE NORTH POLE!”

800 BOSTON-AREA CHILDREN EMBARK ON A MAGICAL JOURNEY TO VISIT SANTA AND HIS ELVES VIA THE KEOLIS NORTH POLE EXPRESS  Local “celebrities” joined children and families on the train, leading sing-alongs and reading aloud the holiday classic “The Polar Express” on the two-hour trip north BOSTON, MA – December 10, 2016 – Wearing pajamas and […]

KEOLIS LAUNCHES “BIOMETRICS” TIME CLOCK SYSTEM AT COMMUTER RAIL MAINTENANCE FACILITY

Technology Allows Employees to Punch In/Out with Finger Swipe + Pin BOSTON, MA – December 2, 2016 – Keolis Commuter Services announced today the launch a new, technologically advanced time clock system that uses biometric scanning to improve the accuracy and ease of timekeeping processes at all Keolis mechanical facilities. This new system, which has […]

WORCESTER LINE ARRIVAL TIME ADJUSTMENTS

It has been two months since the new commuter rail schedules were introduced and we wanted to provide you with an update on the performance of the system and the adjustments being made to Worcester Line trains that have been experiencing delays as a result of the changes. As you may know, the new schedules that […]

PROVIDENCE LINE ARRIVAL TIME ADJUSTMENTS

It has been two months since the new commuter rail schedules were introduced and we wanted to provide you with an update on the performance of the system and the adjustments being made to Providence Line trains that have been experiencing delays as a result of the changes. As you may know, the new schedules that […]

NEEDHAM LINE ARRIVAL TIME ADJUSTMENTS

It has been two months since the new commuter rail schedules were introduced and we wanted to provide you with an update on the performance of the system and the adjustments being made to Needham Line trains that have been experiencing delays as a result of the changes. As you may know, the new schedules that […]

FRANKLIN LINE ARRIVAL TIME ADJUSTMENTS

It has been two months since the new commuter rail schedules were introduced and we wanted to provide you with an update on the performance of the system and the adjustments being made to Franklin Line trains that have been experiencing delays as a result of the changes. As you may know, the new schedules […]

FITCHBURG LINE ARRIVAL TIME ADJUSTMENTS

It has been two months since the new commuter rail schedules were introduced and we wanted to provide you with an update on the performance of the system and the adjustments being made to Fitchburg Line trains that have been experiencing delays as a result of the changes. As you may know, the new schedules that […]

KEOLIS AWARDS COLLEGE SCHOLARSHIPS TO 25 GRADUATING SENIORS

Students in Boston, Brockton, Lawrence, Lynn and Worcester Selected for Post-Secondary Education and Training Grants Totaling $25,000 BOSTON, MA – June 16, 2016 – Keolis Commuter Services, operator of the Massachusetts Bay Transportation Authority’s commuter rail system, today awarded $25,000 in college scholarships to graduating high school seniors in five Massachusetts cities served by MBTA commuter […]

KEOLIS AND MBTA COMMUTER RAIL SET APRIL RECORD WITH 96 PERCENT ADJUSTED ON-TIME PERFORMANCE

OTP on Commuter Rail’s North Side highest since 2003 BOSTON, MA – May 20, 2016 – Keolis Commuter Services, which operates the Massachusetts Bay Transportation Authority (MBTA) commuter rail system, finished April 2016 with a 92.37 percent on-time performance rate for all lines, and a record 95.57 percent adjusted on-time performance, the best adjusted OTP since […]

KEOLIS ANNOUNCES SCHOLARSHIP PROGRAM TO HELP 25 LOCAL HIGH SCHOOL GRADUATES ATTEND COLLEGE

Students in Boston, Brockton, Lawrence, Lynn and Worcester Eligible for Post-Secondary Education and Training Grants Totaling $25,000 BOSTON, MA – April 28, 2016 – Keolis Commuter Services, operator of the Massachusetts Bay Transportation Authority’s commuter rail system, announced it will award college scholarships totaling $25,000 to 25 graduating high school seniors in five Massachusetts cities served […]

Dear Franklin Line Passengers

Dear Franklin Line Passengers: We want to offer our sincere apologies for the difficult commute you experienced last night. For those of you who experienced delays as a result of the fatality on Tuesday evening, this marked two consecutive nights of major inconvenience during your evening journey. Here’s a short recap of last night’s events: […]

Digging Up the MBTA’s Orange Line

Keolis and MBTA engineers and contractors spent the weekend of Oct. 24, 2015, placing a culvert under the MBTA’s Orange Line in Malden, which shares the tracks with MBTA commuter rail. This time-lapse video captures this impressive 48-hour project from start to finish. Digging Up the MBTA’s Orange Line from Keolis Commuter Services on Vimeo.

KEOLIS DELIVERS RECORD ON-TIME PERFORMANCE FOR MBTA COMMUTER RAIL PASSENGERS DURING SEPTEMBER

Weekday unadjusted OTP averages 91.9 percent, highest since 2006 BOSTON, MA – October 8, 2015 – Keolis Commuter Services, which operates the Massachusetts Bay Transportation Authority (MBTA) commuter rail system, ended September with an unadjusted on-time weekday performance rate of 91.9 percent, the best September performance since 2006. When the figures are adjusted to take into […]

KEOLIS HONORS WEST CAMBRIDGE MAINTENANCE FACILITY EMPLOYEES AS STEWARDS OF THE ENVIRONMENT DURING POLLUTION PREVENTION MONTH

BOSTON, MA – September 23, 2015 – Keolis Commuter Services, which operates the Massachusetts Bay Transportation Authority (MBTA) commuter rail system, celebrated Pollution Prevention Month by honoring Keolis crews at the West Cambridge Maintenance Facility for several major initiatives aimed at reducing commuter rail’s impact on the environment. The effort was inspired by the U.S. […]

KEOLIS ADOPTS INNOVATIVE FEDERAL SAFETY REPORTING SYSTEM FOR MBTA COMMUTER RAIL

BOSTON, MA – May 8, 2015 – Keolis Commuter Services, the Federal Railroad Administration, Massachusetts Bay Transportation Authority and local union leaders signed an agreement today to implement the FRA’s Confidential Close Call Reporting System (C3RS), which allows employees on any railroad to report safety-related issues or concerns anonymously without fear of facing sanctions. The […]

KEOLIS TO REINSTATE SERVICE OF 15 MBTA COMMUTER RAIL TRAINS ON MARCH 9

Fitchburg Line Returns to Full Service for Morning Rush Hour; System Recovery Plan is “On-Track,” Says Company Officials BOSTON, MA – March 6, 2015 – Keolis Commuter Service today announced that 15 MBTA Commuter Rail trains will resume operating on March 9 as part of the announced system recovery plan to restore full service by March […]

KEOLIS UPDATE ON MBTA COMMUTER RAIL RECOVERY PLAN FOR MARCH 2

BOSTON, MA – March 1, 2015 – Keolis released today the list of MBTA Commuter Rail trains that will return to operation on March 2 as part of the system recovery plan announced last week. The recovery plan will take place in four phases, with new weekday trains and capacity added to various lines on […]

KEOLIS/MBTA COMMUTER RAIL RECOVERY UPDATE

Added Train Capacity; Adding Extra Trains; Snow Clearing Complete BOSTON, MA – February 24, 2015 –Keolis, the operator of MBTA commuter rail, announced several milestones today, including the completion of snow and ice removal from all platforms and critical rail switches system-wide, as well as the addition of supplemental trains, doubledecker and standard passenger cars […]

KEOLIS PREPARES FOR SLIPPERY RAIL SEASON

Keolis crews working throughout MBTA commuter rail system to prevent delays related to falling fall foliage on tracks BOSTON – Oct. 28, 2014 – While the colors of autumn make for picture postcard scenery, the leaves can create special hazards for railroads as they fall on the tracks, making them wet and slippery. Keolis today announced […]

KEOLIS COMMUTER SERVICES CLEANING PROGRAM SHINES UP MBTA STATIONS AND PASSENGER CARS

Keolis Cleans Hundreds of Commuter Rail Cars and Stations BOSTON – September 17, 2014 – Keolis Commuter Services announced today that it has completed the cleaning of all commuter rail passenger cars operating from Boston’s North Station, and all passenger cars operating out of South Station should be cleaned in the coming weeks – part […]

FRANCK DUBOURDIEU NAMED DIRECTOR OF QUALITY AND ENVIRONMENTAL SERVICES AT KEOLIS COMMUTER SERVICES

Dubourdieu to Oversee Quality Assurance and Regulation Compliance Activities For MBTA’s Commuter Rail System BOSTON – July 14, 2014 – Keolis Commuter Services has named Franck Dubourdieu director of quality and environmental services, for the Massachusetts Bay Transportation Authority (MBTA) commuter rail contract, which Keolis began operating on July 1. In this role, he will oversee […]

THOMAS MULLIGAN AND GERALD FRANCIS TO LEAD KEOLIS COMMUTER SERVICES’ OPERATION OF MBTA COMMUTER RAIL SYSTEM IN GREATER BOSTON

Mulligan and Francis bring decades of industry experience to North America’s largest commuter rail contract ROCKVILLE, MD – July 8, 2014 – Keolis North America has named Thomas M. Mulligan as General Manager and Gerald C. Francis as Deputy General Manager of Keolis Commuter Services in Boston, overseeing the Massachusetts Bay Transportation Authority’s commuter rail contract, […]

Keolis Commuter Services Reaches Agreement with MBTA Commuter Rail Labor Unions

BOSTON – June 23, 2014 – Keolis Commuter Services (KCS) announced today that it has reached agreement with all 14 of the labor unions representing its employees for the Massachusetts Bay Transportation Authority (MBTA) Commuter Rail service, which Keolis begins operating on July 1st. The agreements negotiated between KCS and the unions, representing about 1,800 […]

Pascal Baran Named Chief Engineering Officer for Keolis Commuter Services

BOSTON, MA – June 11, 2014 – Keolis Commuter Services has appointed Pascal Baran chief engineer for the Massachusetts Bay Transportation Authority (MBTA) commuter rail contract that begins July 1, 2014. As chief engineer, Baran will be responsible for directing all inspection, maintenance, repair, planning and capital works for all MBTA right-of-way track, moveable and […]

Keolis Commuter Services Names David Plumb Chief Mechanical Officer in Boston

BOSTON, MA – May 7, 2014 – Keolis Commuter Services has named David Plumb chief mechanical officer for the Massachusetts Bay Transportation Authority (MBTA) commuter rail contract that begins July 1, 2014. In this role, Plumb will organize, direct, control and coordinate the daily fleet maintenance operations including train performance, safety, customer service, preventive maintenance […]

Keolis Commuter Services Names Michael Cawley Director of Human Resources in Boston

BOSTON – April 28, 2014 – Keolis Commuter Services has named Michael Cawley director of human resources and training for the company’s Massachusetts Bay Transportation Authority (MBTA) commuter rail contract that begins on July 1, 2014. In this role, Cawley will be responsible for all aspects of human resource management, creating a performance-based culture and […]

Mitrou Named General Counsel and Director of Labor Affairs for Keolis Commuter Services

BOSTON, MA – April 15, 2014 – Keolis Commuter Services has named David T. Mitrou General Counsel and Director – Labor Affairs for the company’s Massachusetts Bay Transportation Authority (MBTA) commuter rail contract that begins on July 1, 2014. Mitrou joins Keolis from The McCormack Firm in Boston, where he was a partner with extensive […]

Treece Named Chief Transportation Officer for Keolis Commuter Services in Boston

BOSTON, MA – April 2, 2014 – Keolis Commuter Services has appointed Scott Treece as head of transportation for the company’s Massachusetts Bay Transportation Authority (MBTA) commuter rail contract that begins on July 1, 2014. In this role, Treece will be responsible for leading and developing a management team that is committed to providing safe […]

Vonashek Named Chief Safety, Security, Emergency Preparedness and Regulatory Compliance Officer for Keolis Commuter Services in Boston

BOSTON, MA – March 31, 2014 – Keolis Commuter Services has appointed Justin Vonashek to be the chief safety, security, emergency preparedness and regulatory compliance officer for the Massachusetts Bay Transportation Authority (MBTA) commuter rail contract. Vonashek comes to Keolis Commuter Services, a subsidiary of Keolis North America, after holding multiple positions at Metra, the commuter […]

Hardiman Joins Keolis Commuter Services as Director of EEO, Diversity and DBE Management

BOSTON, MA – March 27, 2014 – Keolis Commuter Services has named Rita Hardiman as its director of equal employment opportunity (EEO), diversity, and disadvantaged business enterprise (DBE) programs for the company’s Massachusetts Bay Transportation Authority (MBTA) commuter rail contract that begins on July 1, 2014. Hardiman is a diversity and multicultural organization development professional […]