Our Commitment

Keolis Commuter Services is proud and honored to be operating and maintaining the MBTA commuter rail system and improving the way Massachusetts commutes by rail. We are committed:

  • To provide world-class passenger transportation services
  • To make the safety of our passengers, our employees and the communities we serve our top priority
  • To always be “Thinking like a passenger”
  • To be good corporate citizens and make positive contributions to the communities we serve
  • To embrace and support diversity in hiring and procurement
  • To be transparent, keeping the community informed of our progress and responding quickly to questions and concerns
  • To build a positive workplace culture based in innovation, mutual respect and inclusion. Our employees are the key to our success, and we will actively seek their input into how we can improve the passenger experience and overall operations